District Policy for Reporting Deficiencies

Emergency Repairs

Services provided in emergencies extend to problems which affect life, health, safety, will cause severe damage to a building, or affect the schools ability to perform its educational mission (water main breaks, major electrical power failures, broken handrails along stairs, inability to secure the building, broken glass, fire alarms, intercom system).  Campuses should call the Maintenance Department office (X226) if they have an emergency during the school day or the Maintenance Director if they have an emergency after hours.  

Routine Repairs

Service is provided as soon as it can be scheduled for routine problems. These include interior door problems, shelf installation, drinking fountains, light bulbs, etc. While emergencies and urgent requests may be phoned in by campus administrators, we ask that all routine requests be submitted through Asset Essentials, our online work order system. Once a work order has been approved by the maintenance department, work orders are assigned a priority (Critical, High, Medium, Low, or Spare Time). Critical and High requests are dispatched to maintenance personnel immediately. You can track the status of your work order in Asset Essentials.

For technology repairs or support (computer, phone, projector, access control, keyless entry (badge authorization), computer related equipment) you should contact the Technology Department (X343). 

Hudson ISD Maintenance Department

Facility Request

Maintenance Staff

    Non-school Use of School Facilities

Work Order Request

 Package Delivery Log

How to log into Work Order System for the first time. 

URL:  https://assetessentials.dudesolutions.com/HudsonISD

• Username is your email address.
• Your password will be Newuser1!
• ***If you have any issues with this, then please use the forgot password option.

This will be the same for all the users that are active in the account. 

Also, you can go ahead and download the Asset Essentials mobile app if you would like. The first time you open the app, it will ask for your ClientID.

Your ClientID is HudsonISD

You will click Next and then be prompted to enter your unique username and password. 

►The Maintenance Department is responsible for booking use of campus facilities both during the school day and for after school and/or community activities involving school facilities.  
     Instructions on how to submit a Facility Request form (click here).
                                      

►Maintenance Department is responsible for incoming and outgoing mail and deliveries.
     For assistance contact Kristi Parmer.
 

►The district has contracted upkeep of grounds to James Hilliard & Son's Landscaping, 2714 Spence St., Lufkin, Tx.